實(shí)用電話英語

平實(shí)生活

我們先來看一段對話，最普通的電話場景是這樣的：
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, l( A, ]% z/ \# i) }* wOperator: Hello, Frank and Brothers, How can I help you?
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/ f) ^& J1 y  w1 R2 v6 }% p, [: CPeter: This is Peter Jackson. Can I have extension 3421?
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9 p3 C! R# Q) s6 V3 O# P2 s" s* U* i接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務(wù)的？
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皮特：我是皮特·杰克森，能幫我接分機(jī)3421嗎？
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Operator: Certainly, hold on a minute, I'll put you through...

Frank: Bob Peterson's office, Frank speaking.
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; H: Q7 f+ ^$ b5 E) s接線員：當(dāng)然可以,，請稍等，我?guī)湍�接通…�?br /> ! U3 U$ M6 C$ T( L/ w/ L4 `+ R
弗蘭克：鮑勃·皮特森辦公室,，我是弗蘭克,。

0 H! ^2 Z" n, e7 HPeter: This is Peter Jackson calling, is Bob in?
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Frank: I'm afraid he's out at the moment. Can I take a message?

( U' E8 M, ^' V4 c. [# C皮特：我是皮特·杰克森，請問鮑勃在嗎,？
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弗蘭克：他這會(huì)出去了,，有什么消息我可以轉(zhuǎn)達(dá)嗎？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

Frank: Could you repeat the number please?
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3 t$ j0 Y' V2 a5 g# x* N皮特：是的,，請讓他給我打電話,，號碼是****，我需要跟他談?wù)勱P(guān)于Nuovo生產(chǎn)線的事情,，這事很急,。

. D5 T- w! ]) I弗蘭克：您能重復(fù)一遍號碼嗎？
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Peter: Yes, that's ****, and this is Peter Jackson.
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" ~5 b  O/ {9 nFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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. F( ^# I9 ?- p' s皮特：好的,，號碼是****,，我是皮特·杰克森。

  G7 x/ m! N8 x! ]4 w弗蘭克：謝謝你,，杰克森先生,，我會(huì)盡快轉(zhuǎn)達(dá)鮑勃的。
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+ r6 }8 c7 ]+ f3 o, P' C( Q+ u1 h# A1 [Peter: Thanks, bye.

6 F6 u8 _2 e& I; K! pFrank: Bye.

皮特：謝謝你,，再見。
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弗蘭克：再見,。

& K& |/ w, i2 g  H8 U! n2 A相信大家從這通電話中可以了解,，電話口語和我們?nèi)粘Ｉ�活中的口語是有不同的,，下面是電話常用的短語和句子。
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' x/ O' R' q0 w9 B* k" Z0 b+ Z7 VIntroducing yourself 自我介紹

This is Ken.

9 |" F2 E! w6 U: }* E( i0 G2 P( BKen speaking
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Asking who is on the telephone 詢問另一方
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$ c6 ]( Z4 G# c. K! N) TExcuse me, who is this?
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Can I ask who is calling, please?
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5 g7 E( w9 U! \; Z: P! kAsking for Someone 請某人接電話

1 p9 c" K4 D, W1 `# s) p) O) fCan I have extension 321? (extensions are internal numbers at a company)
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8 [  p- o7 M, w! D; zCould I speak to...? (Can I - more informal / May I - more formal)
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Is Jack in? (informal idiom meaning: Is Jack in the office?
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* N# h4 S/ c0 s3 iConnecting Someone 連線

! z/ t2 F- v, k  e  iI'll put you through (put through - phrasal verb meaning 'connect')
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Can you hold the line? Can you hold on a moment?

/ T  R6 Q0 `& f1 ]+ FHow to reply when someone is not available

8 W% k8 |2 U9 n; _I'm afraid ... is not available at the moment

The line is busy... (when the extension requested is being used)

Mr Jackson isn't in... Mr Jackson is out at the moment...
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Taking a Message

4 z1 y9 l' a: f1 Y! L# f+ {; tCould (Can, May) I take a message?
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6 T3 W7 d6 Z6 y. T$ WCould (Can, May) I tell him who is calling?

Would you like to leave a message?
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