實用電話英語

平實生活

我們先來看一段對話，最普通的電話場景是這樣的：
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Operator: Hello, Frank and Brothers, How can I help you?

$ E  T+ K. B. a1 t4 `0 H5 E) yPeter: This is Peter Jackson. Can I have extension 3421?

接線員：你好，F(xiàn)rank and Brothers公司，有什么能為您服務的,？

& v" y4 e7 Z) X: h皮特：我是皮特·杰克森，能幫我接分機3421嗎？
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9 T. |5 D& v2 o4 M, ~Operator: Certainly, hold on a minute, I'll put you through...
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& v, Y. N+ C7 Y# Y8 k; J$ LFrank: Bob Peterson's office, Frank speaking.
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接線員：當然可以,，請稍等，我?guī)湍�接通…�?br /> 6 Q: t/ _/ E& Z; @  X  K
& g+ p+ R/ C0 k) Z  J9 i弗蘭克：鮑勃·皮特森辦公室,，我是弗蘭克,。
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6 U$ I( Z# Q" C( Y8 KPeter: This is Peter Jackson calling, is Bob in?

Frank: I'm afraid he's out at the moment. Can I take a message?

皮特：我是皮特·杰克森，請問鮑勃在嗎,？
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弗蘭克：他這會出去了,，有什么消息我可以轉(zhuǎn)達嗎,？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

8 V2 M4 }% F7 G9 S2 E& r7 i/ IFrank: Could you repeat the number please?

皮特：是的，請讓他給我打電話,，號碼是****,，我需要跟他談談關于Nuovo生產(chǎn)線的事情，這事很急,。
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弗蘭克：您能重復一遍號碼嗎,？
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Peter: Yes, that's ****, and this is Peter Jackson.
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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" @/ q% l/ W; t: M, f: C皮特：好的，號碼是****,，我是皮特·杰克森,。
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弗蘭克：謝謝你，杰克森先生,，我會盡快轉(zhuǎn)達鮑勃的,。
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Peter: Thanks, bye.

: ^8 D7 N1 O& u& B# x. A* `) `Frank: Bye.

皮特：謝謝你，再見,。
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' h+ X8 D, L+ h4 i+ \; e弗蘭克：再見,。

" p3 z* r- }; b/ X. I相信大家從這通電話中可以了解，電話口語和我們?nèi)粘Ｉ�活中的口語是有不同的,，下面是電話常用的短語和句子,。

Introducing yourself 自我介紹

This is Ken.

Ken speaking
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" ~2 c% e( W5 f& V$ E* X9 ?; |Asking who is on the telephone 詢問另一方
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/ n" X7 d3 _+ Q% ^  B2 H" }Excuse me, who is this?

Can I ask who is calling, please?
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Asking for Someone 請某人接電話

Can I have extension 321? (extensions are internal numbers at a company)

Could I speak to...? (Can I - more informal / May I - more formal)
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  n! Q! L7 L( [, m5 PIs Jack in? (informal idiom meaning: Is Jack in the office?
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; D7 F$ k1 W' {0 E2 a% LConnecting Someone 連線

I'll put you through (put through - phrasal verb meaning 'connect')
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$ U- k1 y  ~4 LCan you hold the line? Can you hold on a moment?

" E7 @8 E; {+ p  mHow to reply when someone is not available

I'm afraid ... is not available at the moment
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! P1 P+ L2 I: f& b( b# F' ^3 P; [The line is busy... (when the extension requested is being used)

Mr Jackson isn't in... Mr Jackson is out at the moment...

Taking a Message
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Could (Can, May) I take a message?
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' A# u7 ^) Y7 |# y* M+ d' c* jCould (Can, May) I tell him who is calling?
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Would you like to leave a message?
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藍色月餅

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