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職位職能: 銷售工程師 6 ?( C- A6 f, k- l
職位描述:
: @ C" K* _" Z職責(zé)' Q* Y5 K3 w: T; R( m
該崗位要求能獨(dú)立自主的履行以下工作:# c5 ?# C! {* |* V8 U
銷售/業(yè)務(wù)
$ o5 V$ j; B" B- 負(fù)責(zé)霍夫曼工具的地區(qū)性銷售和服務(wù)
( R" @( `" x" B$ _7 {- 發(fā)展與維護(hù)客戶關(guān)系:建立和發(fā)展與客戶間的溝通,人際關(guān)系。% D; Z7 z) P2 J3 }4 D
- 收集并管理客戶信息,,及時(shí)更新客戶數(shù)據(jù):合作框架,組織結(jié)構(gòu),需求,潛力,,決策者,文化背景等等,。% ?9 F: V/ y" S: u4 s( j
- 銷售和定價(jià)談判,。
/ r' E' K9 H2 H- 與客戶一起制定目標(biāo):銷售及服務(wù)計(jì)劃與執(zhí)行。
7 i- j) N4 y }' ^) K8 j7 s- 開(kāi)發(fā)新客戶,。# Q8 X/ O, m' N+ |% i) t; U. y
- 訂單制定,,流程的跟進(jìn),。
* z7 ^4 ^ v" B$ U- 主動(dòng)為客戶做產(chǎn)品演示,,推廣霍夫曼產(chǎn)品。" _2 X+ j; k% i9 R# a# d
- 專業(yè)性的客戶投訴處理,。 x0 j9 ?1 o. \# |
- 市場(chǎng)分析和報(bào)告:分析市場(chǎng)趨勢(shì),,價(jià)格維護(hù),競(jìng)爭(zhēng)對(duì)手狀況等,。, v4 [+ x- {: {7 S, K$ X5 r8 w$ t; J
- 不斷提高和加強(qiáng)產(chǎn)品范疇的知識(shí):產(chǎn)品手冊(cè),,價(jià)格,,折扣等。( e; O: f0 @8 z% H3 b/ b8 b! r( ?- E
- 銷售為導(dǎo)向思維和行動(dòng):績(jī)效為導(dǎo)向的理念,,自我時(shí)間管理,,拜訪客戶的計(jì)劃制定。0 l8 @( K) e7 I( c" X6 C: w- x
- 衡量客戶忠誠(chéng)度,,引發(fā)客戶興趣,。
8 p3 f; X1 L$ z5 s# e技術(shù):; m" P- ]- Y4 L' n! L
- 客戶為導(dǎo)向的技術(shù)咨詢,問(wèn)題解決方案:充分利用霍夫曼內(nèi)部的專家支持(物流技術(shù)等),。
, K4 ?& }# C9 ~+ j" N% z, e- 新產(chǎn)品和新服務(wù)的推廣,。 |/ ?# T; @+ _- ^ m1 | u3 L1 Z
- 不斷更新和擴(kuò)展產(chǎn)品和服務(wù)范疇知識(shí)。4 N, i1 \. Z$ V. P
- 不斷了解更新對(duì)手等狀況(產(chǎn)品/服務(wù))/ T# E5 R/ a' D/ C6 `' B) g, M0 H; b9 v
合作,,組織,,工作流程:; l1 ?8 R8 o1 i! \+ t
- 霍夫曼德 價(jià)值觀(簡(jiǎn)單-專注-有用性)
6 T6 M& I4 E8 a# a7 V- 利用公司平臺(tái)相互交流并為公司的信息平臺(tái)做貢獻(xiàn)。8 |, o& @9 k& t* H: R' G" @
- 信息交流(銷售經(jīng)理,,銷售部,,機(jī)加工專家,測(cè)量專家,,產(chǎn)品管理部),。
; r& X; h4 F4 |; Z; c5 }3 v' v- 團(tuán)隊(duì)合作' C- `: A0 ^! b5 D# n6 S8 s3 k
- 積極參與公司流程的優(yōu)化工作。+ `( {7 G3 k$ G/ X( T+ P
工作能力:/ b2 B! o$ o* `9 z
主觀能力:
7 Q4 `5 y$ \ {6 n' f- 非常努力,,自律,,積極主動(dòng)的人
$ e: s, g p" y0 S- 溝通能力強(qiáng)〉自信,洞察力強(qiáng),,善于決策,,進(jìn)取,追求成功,。( w1 F" z/ @0 b! o) Y/ X: a; z
- 良好的個(gè)人形象,,禮儀,和外形,。
/ [3 F0 g7 b; R, I* f( c; `2 P- 能承受壓力,,好學(xué),擁有團(tuán)隊(duì)精神,。
6 S6 h! f* Y8 Z5 l" [7 ^9 H( c銷售人員品質(zhì):' e d$ y# y( l/ ?
- 很強(qiáng)的談判和說(shuō)服能力,,具備銷售的激情
% y& S0 ~1 b* O% S0 X- 很強(qiáng)的客戶需求鑒定能力。
8 C' G* Y, u! [7 U- 推薦展示能力,,能帶給客戶忠誠(chéng)可靠的感覺(jué),。: F( |. E+ n4 p
特殊技術(shù)知識(shí)& N# V$ H$ o4 n
- 非常強(qiáng)的目錄技術(shù)知識(shí),在機(jī)械和客戶支持下能解釋技術(shù)產(chǎn)品,。 [3 N- n% F1 ~/ V; R9 R6 A
- 很強(qiáng)的經(jīng)濟(jì)頭腦,,以及對(duì)市場(chǎng)和定價(jià)的理解,,絕對(duì)的服務(wù)意識(shí)。% _- T$ w, d3 N( g, y
- 了解標(biāo)準(zhǔn)工作流程:
b7 ]; H* F. [訂單流程(內(nèi)部/外部),,組織和操作結(jié)構(gòu)( b/ S9 U1 Z) [; e
IT: WORD,,EXCEL,POEWPOINT,,E-BUSINESS以及客戶關(guān)系管理軟件
: m9 r/ q, Z; z+ w: ?
3 g& N" Y2 _) E9 [/ Y' o4 L管理能力:1 v d1 H) i1 ~1 j
- 很強(qiáng)的可靠性和合作性" |3 o) h' }# p! C) z" N3 p, \
- 自我管理和工作方法
8 n2 @6 Z5 f6 G2 n& A3 e" C- 戰(zhàn)略性和企業(yè)全局性的思維,,6 V. k, J9 B3 X& R6 K
工作經(jīng)驗(yàn):
+ U4 p* m, x( L' Y- 有機(jī)加工或工具行業(yè)背景。* h- i% ]1 |: P! `( n/ G
- 銷售經(jīng)驗(yàn)至少3年,。
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: N2 D( x% r8 J$ \9 O. L; \福利:
# @# H. P( V/ S6 j- 國(guó)家規(guī)定的5險(xiǎn)1金 5 L6 ^+ V1 a: w/ I* J' S
- 公司為銷售人員提供公務(wù)用車
. o0 ^# L6 t' }2 a: y1 i) v- 商業(yè)團(tuán)體保險(xiǎn) 7 d7 m3 P% f( }, M9 I' ~4 W X, l* {
- 每年15天年假,,5天帶薪病假 ' ]5 P" J" y% X Q% V4 `
- 在莘莊和淞虹路地鐵站有班車
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Activities / Responsibilities:
+ i2 U' @ O9 o, Q. T9 [6 O& h5 RThe job holder will perform the following tasks autonomously and self-dependently: ( H/ o7 F4 M+ {6 n7 r, ~
; q; Y. I. A0 ~, R9 M0 M
8 |4 {! l4 N: H. D- u§ Sales / Business: ; ~: Y8 q$ m( l D/ I: U4 V1 q. I
- Active sale of HoG tools and services (HoG excellence features)
- m3 j0 _/ K( @+ R" L' m4 B- Maintenance and further development of customer base: build-up and development of customer contacts, networking * v3 i% \8 h0 p
- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc. ) A' |+ G' i+ E! B; O8 t5 L# S. B
- Sales and price negotiations
9 Y" H# n. e8 @+ H3 Y- Arranging targets with customers: planning and implementation of turnover
" M, {4 n; S. f0 h- Bringing in line customer’s and HoG’s interests ( v0 p3 P! w, {) w& x2 X
- New customer acquisition $ [- K- _5 ^; Y! u! u
- Elaboration of offers, follow-ups + c% X: [# n V! I/ L
- Active product presentation at the customer
0 a7 a. E0 I) O, V- Professional complaint management 9 \( g- t( O+ R) ] e
- Market analysis and reporting: trend spotting, price development, competitors etc.
& |0 a( m, `5 f. e& | ?- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc. 7 i9 h, U- p$ F7 |# c* Q
- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc. 7 u7 u4 {4 b$ l2 O0 u( t
- Planning an implementation of customer loyalty measures, customer interest generation ; J% Q5 z8 ]; W. X9 r3 o
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§ Technology:
- Y5 ?+ Y6 O# c- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists
; C( j+ e$ l' N1 d8 U! }- Launch of new products and services
2 @8 Q5 Q1 V: r4 _; E- Continuous update and expansion of product and service portfolio knowledge
7 O* H' H0 s7 M0 t1 r2 w$ S# d7 }- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services)
. J. t5 A$ c4 Z' S§ The Corporation, Organization, Workflow:
3 o1 T8 ]- x+ j- Living HoG corporate values (simplicity – focus – usefulness)
9 |% ^ J9 N; U: a- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM) 9 H) _5 _+ O9 ?' _; U. H1 t9 S
- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management) 1 A/ J6 |& j+ L# A9 N5 _* b
- Team sales activities, partnership cooperation : c" [# ?$ @( A$ W
- Knowledge and improvement of workflow processes (User – HoG – User)
6 {- G/ M# ]* r- For machining experts / metrologists only: instruction at customer seminars
3 E- L: u+ u& q2 ^6 b$ EAuthority, Responsibility and Authority to Sign: 1 h6 ~( X5 s7 S1 ], c( k; z
Competences:
7 r9 Q* ]5 a0 Q6 S; c2 K0 Y) o" xDef. Degree of competence: very weak, weak, average, strong, very strong
5 j/ J: x+ n$ ^; M6 o5 w1 H§ Soft Skills
8 |7 G3 l, j* T N( j* {1 L# b- very strong Effort, self-discipline and initiative person
! ` Y1 f7 `% sEnthusiasm, positive personality and Integrity
! }1 a5 ]5 Y: t' P5 y" _! f- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision-
4 o0 p- ]4 P, A2 a% HMaking. $ F2 Z" E; f( x7 V
- Good Personal style, manners and appearance , W8 A$ I: n$ r; v2 z
- Ability to accept criticism, learning motivation and Team spirit / W$ p5 R% K( ?( ~% o& M/ I" ]
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) [* ?- {5 e7 z0 z& t. x$ `§ “Salesman Qualities”
8 t1 ?: {# r0 E0 x( _( i- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools) - T; P; L- B2 f) Y: Y, `" a4 A
- strong Identification of customer needs and Customer acquisition
% `: ~: @$ ]$ N$ c) W- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures 9 a+ {3 `1 Y1 s+ g
- Profit-oriented and targeted use of promotion material, personal engagement ! W7 F. F% v( _- N* o6 d- F
- Good command and use of presentation skills
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2 V- a' \" A. e* m: }§ Special Technical Knowledge
9 } Q, f4 h' d6 M/ K- very strong Technical knowledge combined with “Catalogue” skills.
0 F G* W$ t7 p) F" d( v; N5 U* NAbility to explain technical products with focus on machining and technical customer support h! b# n4 m2 G8 W( i8 `
- strong Economics and business thinking, understanding of the market and the pricing 4 u2 ? g' y- [. Z
combined with a strong service idea (HOG service package)
" G) a. i6 w p0 G7 p- Knowledge of Standard Workflow:
8 G: `/ X, `# I8 ]9 `: d' m1 V QOrder processing (internal/external), organizational and operational structure 8 P9 J+ O8 S4 `; w( z
- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge ( B5 g# ~/ u/ Q1 ~6 r2 g# _2 ^/ V" w
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§ Management Abilities
% z( q; G- z7 A: X) Q* w/ c- very strong Reliability and Corporation
% V+ ]7 G5 D) B7 i- strong Self-management and Work Methodology % n# Y6 b& _' J/ r4 S2 C* U
- average Strategic and Entrepreneurial Thinking
[6 j$ }# ~: a# z! ~§ Various abilities:
% r5 Z5 ?4 p' v% ?! {5 s$ p- Languages: English, German (not mandatory)
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獵頭聯(lián)系方式:% A$ z9 @4 z- J$ j6 i
[email protected] |
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