職位職能: 銷售工程師
! V+ v/ } [: G) f4 ~# M y) [職位描述:
$ M5 A- W, ^6 L0 @/ a/ G職責9 S7 F% Q2 G5 R4 ~
該崗位要求能獨立自主的履行以下工作:; U/ I; ~ i/ U6 n& N
銷售/業(yè)務( J/ x( |; d# F) S# M! K4 Z# ?
- 負責霍夫曼工具的地區(qū)性銷售和服務+ \& j7 T% ^8 X8 a/ z- M9 K
- 發(fā)展與維護客戶關系:建立和發(fā)展與客戶間的溝通,,人際關系,。7 o' q3 L/ g- B4 K$ s) m4 Y
- 收集并管理客戶信息,,及時更新客戶數(shù)據(jù):合作框架,,組織結構,,需求,,潛力,,決策者,文化背景等等,。3 H! _( Z4 F" U0 O
- 銷售和定價談判,。
: G. I( h1 a2 a- G# E2 s- s- 與客戶一起制定目標:銷售及服務計劃與執(zhí)行。. N$ p! K: M1 M8 u8 j
- 開發(fā)新客戶,。
* r; D9 g+ X+ [$ C* L. k; C- 訂單制定,,流程的跟進。
( [# V( A) Q J1 m0 U, K0 @' ?- 主動為客戶做產(chǎn)品演示,,推廣霍夫曼產(chǎn)品,。
* v& Y5 i3 B, g* E- 專業(yè)性的客戶投訴處理。2 B' O. Q( X- o9 l* |
- 市場分析和報告:分析市場趨勢,,價格維護,,競爭對手狀況等。/ l# J. K4 N4 h! |& O
- 不斷提高和加強產(chǎn)品范疇的知識:產(chǎn)品手冊,,價格,,折扣等。
7 ~# y! J% q% ]+ x2 O- 銷售為導向思維和行動:績效為導向的理念,,自我時間管理,,拜訪客戶的計劃制定。
0 n4 P- m% }5 J# u- x# [- 衡量客戶忠誠度,,引發(fā)客戶興趣,。
5 ]0 F, C" _7 w# I5 F' e8 \技術:$ U; t, [7 T- k9 a
- 客戶為導向的技術咨詢,問題解決方案:充分利用霍夫曼內(nèi)部的專家支持(物流技術等)。; x5 Q# @, s$ I+ `. X, D/ j2 F
- 新產(chǎn)品和新服務的推廣,。; q/ V" v7 S. o. ]0 M% r7 M" V
- 不斷更新和擴展產(chǎn)品和服務范疇知識,。
" P. T. N/ \0 o* z$ t* P- 不斷了解更新對手等狀況(產(chǎn)品/服務); s5 L2 f: P; r- V+ ~4 ~
合作,組織,,工作流程:
! S/ @$ s3 a2 I0 T- 霍夫曼德 價值觀(簡單-專注-有用性)4 |/ }8 Y) W( x- t9 z7 t
- 利用公司平臺相互交流并為公司的信息平臺做貢獻,。
/ d) f4 o% o+ k- S' m9 ~# s4 h- 信息交流(銷售經(jīng)理,銷售部,,機加工專家,,測量專家,產(chǎn)品管理部),。
0 Y$ C4 O, }% b! A. ]5 h- 團隊合作
) L0 i, q: Q0 \- 積極參與公司流程的優(yōu)化工作,。
D( b* O0 m, V/ o8 c; Y工作能力:7 j4 n% E3 s4 e+ {9 k/ G
主觀能力:; e% W2 d# {, `! ] X. [
- 非常努力,自律,,積極主動的人# m. C; n, T0 O- B0 ]
- 溝通能力強〉自信,,洞察力強,善于決策,,進取,,追求成功。% C2 j* n1 O" r6 h
- 良好的個人形象,,禮儀,,和外形。
$ S9 m5 }4 _( a. O* I- 能承受壓力,,好學,,擁有團隊精神。% J* }6 t ~4 x1 F7 p. @/ o. f
銷售人員品質(zhì):1 F; U( ?3 a5 e6 I* U
- 很強的談判和說服能力,,具備銷售的激情
6 E2 A: x3 U3 R6 m: D# n! }. H- 很強的客戶需求鑒定能力,。! Y# h- y$ c1 h3 Q
- 推薦展示能力,,能帶給客戶忠誠可靠的感覺,。
2 d0 D0 x" O. {" y8 c6 H& m* X特殊技術知識- p* H0 m7 W8 p7 C3 z( v" t
- 非常強的目錄技術知識,在機械和客戶支持下能解釋技術產(chǎn)品,。$ Z8 f0 P7 j0 @7 O+ J, V; U; `
- 很強的經(jīng)濟頭腦,,以及對市場和定價的理解,絕對的服務意識,。3 F' W# b, X) E& v6 B, N
- 了解標準工作流程: % F+ y$ _7 ^8 B) G& S2 x7 f
訂單流程(內(nèi)部/外部),,組織和操作結構& t8 ~: h+ b+ b5 g) _3 Q2 [
IT: WORD,EXCEL,,POEWPOINT,,E-BUSINESS以及客戶關系管理軟件
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管理能力:
# x0 Y7 ]' [5 E/ j: |% Y$ b- 很強的可靠性和合作性
( E( v, D* s- ^- 自我管理和工作方法
/ g+ W( T, h! m6 L' E# w- 戰(zhàn)略性和企業(yè)全局性的思維,9 R8 S: v. c1 k4 G( a
工作經(jīng)驗:# Z5 U- Q( [4 w; j2 g& [
- 有機加工或工具行業(yè)背景,。
9 N# f( N+ H* |) q* q9 b. y! u- 銷售經(jīng)驗至少3年,。
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福利: ( N: K; j4 }# E7 @" h8 O. T
- 國家規(guī)定的5險1金
6 j' m- h6 S, ~% D" Z+ W1 O- 公司為銷售人員提供公務用車 ; O8 A' e( v9 x+ m6 t; e
- 商業(yè)團體保險 ! S$ f6 F0 p w! N, Y
- 每年15天年假,,5天帶薪病假 % ^( `4 }; s M
- 在莘莊和淞虹路地鐵站有班車
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' F5 T5 ~) H! n( V) h$ [* O3 w' ZActivities / Responsibilities:
# ^+ ?. Y- ]( x8 n; w( ]) ^( q- uThe job holder will perform the following tasks autonomously and self-dependently: + G; @5 c: a( f7 p" w! t, r
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§ Sales / Business:
% t4 _$ h4 {! ^- f/ w1 H+ k+ @! M* }7 T- Active sale of HoG tools and services (HoG excellence features)
* F* ]9 b5 x4 h, J9 V' v; C- Maintenance and further development of customer base: build-up and development of customer contacts, networking
5 O: Z) R$ [3 Z- J/ K- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc. 8 j/ x0 I6 w) A) L0 V# o, i
- Sales and price negotiations . ~, c7 S- y" J7 f+ m# k1 Y
- Arranging targets with customers: planning and implementation of turnover
5 U k8 g: o3 \3 @/ ~% \- Bringing in line customer’s and HoG’s interests
' }$ s. o1 \. L$ c& \# k" s8 S4 J- New customer acquisition
; A, a. z/ O! T. I- Elaboration of offers, follow-ups
" W+ k3 M" \. z- Active product presentation at the customer * l% j0 {9 m6 @6 a
- Professional complaint management % d' w. c- X3 b. L& k
- Market analysis and reporting: trend spotting, price development, competitors etc. / l: t* E/ f4 p0 ?
- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc. ' E! f4 J1 w$ \+ _. A" q% y! _
- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc. 7 v9 K( }* v }1 l9 c' V1 _- D4 T5 y
- Planning an implementation of customer loyalty measures, customer interest generation
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% f/ |* t8 e( e. U' r5 ^§ Technology: 8 `3 @' n3 c+ u* `
- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists % T& G4 |7 @- t. B; n
- Launch of new products and services
4 Z$ X3 z; M& g- Continuous update and expansion of product and service portfolio knowledge 5 _5 Q, P2 D! N1 j7 t0 h) \" x
- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services)
/ E6 k! W$ Q1 w% z ?: W2 X§ The Corporation, Organization, Workflow: 6 P) _. `* @- }# R
- Living HoG corporate values (simplicity – focus – usefulness) & N, u/ d+ F* N' o) p- v. a. \0 M
- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM)
* o) t; j! \: ]' D' g7 [# y- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management)
1 t& C" r( z/ z; p1 ^8 E7 y" s- Team sales activities, partnership cooperation 4 W) j7 E- j. T- ?! U# y# B4 V1 t
- Knowledge and improvement of workflow processes (User – HoG – User) " G7 ]% d: M4 B+ ?3 n
- For machining experts / metrologists only: instruction at customer seminars - O3 ~2 L- k4 e1 v& I% @
Authority, Responsibility and Authority to Sign: 1 d, J) W+ K3 ^+ y+ ?- u1 F+ U
Competences:
; c+ s( j; o0 v) dDef. Degree of competence: very weak, weak, average, strong, very strong
7 p4 G& g" X" B3 i7 e8 @§ Soft Skills
3 b$ l3 G+ x" p& ]" P- very strong Effort, self-discipline and initiative person 9 J9 V: L/ B V' F0 Z) a9 W* |
Enthusiasm, positive personality and Integrity
" ^7 G$ @9 e3 H! I" {- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision- * N b. I3 [1 }" C* h; f" p7 I/ j
Making.
- B) q8 ^, J' m. n9 }1 x- Good Personal style, manners and appearance 6 M( X, Z$ x/ u
- Ability to accept criticism, learning motivation and Team spirit + R P" o6 z! j6 e- r. b' Y
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9 q L2 d: x! W6 N" x. m. Q§ “Salesman Qualities”
9 Z4 H: r) x: T# c5 ~# j# Q- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools) : L4 \9 E) f5 Q/ _
- strong Identification of customer needs and Customer acquisition ; _& L$ x! W7 D
- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures
$ @0 c. v$ a& ~+ U3 t, `3 O8 G- Profit-oriented and targeted use of promotion material, personal engagement 5 q" S$ I, [! A: _& F. T5 O
- Good command and use of presentation skills
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; ^5 L/ _7 T7 R. X b$ E§ Special Technical Knowledge g! @* `0 v! J9 S- C% l) j
- very strong Technical knowledge combined with “Catalogue” skills.
4 [- @7 w* _( y7 i! x0 E" ]Ability to explain technical products with focus on machining and technical customer support 8 w' Z$ a! O& l
- strong Economics and business thinking, understanding of the market and the pricing
/ Z( Z2 d( f5 |combined with a strong service idea (HOG service package)
2 e: V9 W! V O8 a- Knowledge of Standard Workflow: 9 X Z5 P2 n7 e; A
Order processing (internal/external), organizational and operational structure a. j6 G' Z( x9 r x
- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge - D7 N. V, g; q- l6 [
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§ Management Abilities
0 q5 F+ ~- B* P8 N- very strong Reliability and Corporation . S: y; ?7 h. f0 }) i
- strong Self-management and Work Methodology ' E0 D; z+ D7 c; S4 h/ n2 h
- average Strategic and Entrepreneurial Thinking + g3 o' Z( i9 C* Q8 a
§ Various abilities: ! J# U& l' V+ `, D j- Q
- Languages: English, German (not mandatory)
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獵頭聯(lián)系方式:" _4 r1 H, z6 l9 v4 w
[email protected] |